Privacy Policy

Last updated: 2026-01-09

1. Information we collect

• Account information such as name, email, phone number, and password (hashed).
• Order information such as items ordered, store, and delivery or pickup details.
• Payment information handled by our payment provider; we receive limited details.
• Device and usage data such as IP address, device type, browser, and pages viewed.
• Support communications and any attachments you send to us.

2. How we use information

• Process orders and payments.
• Provide customer support.
• Improve the Platform and user experience.
• Prevent fraud and abuse.
• Send service messages and, if you opt in, marketing updates.

3. Sharing and disclosures

We may share data with:

• Stores and delivery partners to fulfill orders.
• Payment processors to complete transactions.
• Service providers (hosting, analytics, support tools).
• Authorities if required by law or to protect our rights.

4. Cookies and tracking

We use cookies and similar technologies for login, preferences, and analytics. You can control cookies in your browser settings.

5. Data retention

We keep information as long as needed to provide the Platform, comply with legal obligations, resolve disputes, and enforce policies.

6. Security

We use reasonable administrative, technical, and physical safeguards, but no system is 100 percent secure.

7. Your rights

Depending on your location, you may request access, correction, or deletion of your data, or withdraw consent. Contact us using the details below.

8. Changes

We may update this policy from time to time. The "Last updated" date will change when we do.